Being a part of a community, means supporting its people to thrive. We provide advice, workshops, and other support to help you when you need it.
We’ve put together a list of useful links that you might find helpful, whether you need help now or simply want to know what’s available to you in the future. And remember, your Council website will also be able to provide more information on safeguarding concerns.
If we can’t help you, we can point you in the right direction.
Do you need in-person support from Tower Hamlets Council? The Council's Resident Hub offers appointments & drop-in services at various locations throughout the borough. Get help on a range of things like Council Tax, Housing Benefit, and more. Find more details below.
A guide to the help and support available for Tower Hamlets residents during the cost of living crisis.
If you, or someone in your neighbourhood, is experiencing domestic abuse – we are here to help. We know that every situation is different, and we will be led by you. You are not alone and can have confidence in speaking to our experienced team.
Domestic abuse can include controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are of have been intimate partners or family members, regardless of their gender or sexuality.
Around 21% of the UK’s carbon emissions come from our homes. The Energy Saving Trust helps you to make your home more energy efficient, reduce your carbon emissions and lower your energy bills.
Project LEAP works in close partnership with Local Authorities and Housing Associations across the country to offer eligible residents a completely FREE energy and money saving service.
LEAP can help to save you money and keep your home warm and cosy. Its free of charge home visit can:
A range of free, confidential, and independent services available to all residents in Tower Hamlets.
Drop-in sessions will be allocated on a first-come, first-served basis and limited to six people per session so we advise that you come early in either the morning or afternoon to avoid disappointment.
To book an appointment, please call 020 7364 2200.
It can be daunting trying to find a new job - but it's an important step towards building your future. Love London Working helps unemployed people over 16 to find work in London. They can help with CV writing, IT skills, job applications and interview prep.
Are you feeling stuck in a job? The Hopscotch Woman's Centre is running the Better Employment Project to help support people who want to improve their skills and further their careers. They're providing free 1:1 coaching sessions and workshops on career guidance, job searching, CV writing, interview preperation and more. The project will be running until December 2024.
Universal Credit is a welfare payment combining six existing benefits into one, paid once a month into your bank account which will replace the following benefits:
Bedroom Tax is where the Housing Benefit Department decides if you have more bedroom(s) than you’re entitled to. They will then apply an appropriate reduction to your Housing Benefit. Currently, these reductions are 14% for one extra room and 25% for two or more extra rooms. Bedroom tax only affects people under pensionable age.
What can you do if you are affected?
If you are aged 16 to 64, there may be a limit on the total amount of benefit your household can get. This is called the Benefit Cap.
From 7 November 2016, the cap in Greater London changed to:
If you newly fall into these groups, you will start to be affected from sometime in January 2017. Those already affected by the Cap will have seen a further reduction made from 7 November.
What can you do if you are affected?
The following Benefits will exempt you from the Welfare Cap. Check to see if you receive the following Benefits;
If you are struggling to pay your rent and need to speak to someone please contact the Income Recovery team.
If you need advice and support on getting into work or managing your money and benefits please contact our Tenancy Support Officer.
Would you like to improve your maths skills? New City College are providing a range of free adult courses designed to:
Axis are delighted to be launching quarterly CV/Mock Interview Workshops at their Head Office in Stratford, E15 4PN.
The workshops are aimed at job-seekers who are looking to enhance their skills and gain valuable insights into crafting the perfect CV and acing interviews. The first session is taking place on 7 May 2024 from 10am-12pm.
Click below for more information and email workinspiration@axiseurope.com to register your attendance.
