Your Neighbourhood Officer
Our Neighbourhood Officers support residents with all things housing — whether it's to do with rent, community matters, tenancy agreements, gardening or repairs, they are the glue between residents and THCH.
Our Neighbourhood Officers support residents with all things housing — whether it's to do with rent, community matters, tenancy agreements, gardening or repairs, they are the glue between residents and THCH.
Each Neighbourhood Officer looks after something we call a 'patch'. This is an area that includes a certain amount of our properties, blocks or estates. This means that not only can they help you with your individual concerns, but they also know your area and your community.
You can find who your Neighbourhood Officer is using the map below. Click this on the map to find the list of Neighbourhood Officers. Click the arrow under each name to see which properties are in their patch. You can also click this to view the map in full screen.
If you need to contact your Neighbourhood Officer, please get in touch with our contact centre on 020 7780 3070 or customerservices@thch.org.uk.