Money advice and support

Money advice and support

We know that managing money can be challenging, especially with increases in the cost of living. That’s why we offer practical, personalised support to help you stay on top of your finances. Whether you need help with rent payments, budgeting, or benefits, we’re here for you.

Find out how to access support on this page.

Contact us for support

Practical help & advice

  • Benefit checks – to make sure you're getting everything you're entitled to.
  • Budgeting advice – to help you manage your income and spending.
  • Home visits & phone support – get tailored guidance from our dedicated staff.
  • Signposting to specialist services – to access further help if needed.

Support with benefits

  • Support navigating Housing Benefit, Universal Credit, and other financial adjustments.
  • Assist with Disability Living Allowance applications and other benefits.
  • Support applying for Discretionary Housing Payments (DHP) or backdated applications.
  • Representation in tribunals.

Resident Emergency Grant

SunIf you're in financial crisis with no other support available, you may be eligible for the Resident Emergency Grant (up to £750 per year). It helps with essential costs like white goods (e.g., fridge, cooker), carpets, some furniture, and emergency heating expenses.

We prioritise applications from:

  • Residents facing severe hardship
  • Families with young children
  • Older residents, disabled individuals, or those with mental health needs
  • Residents experiencing domestic abuse

You can make one application per household per year. Apply using the form below.

Application form

Note: Questions marked by * are mandatory


This form will be given to our Income team, who will review it and contact you.
Declaration: I declare that the information I have given on this form is correct and complete and THCH may take action against me if I have intentionally supplied false information in order to secure support via this scheme. I understand THCH may share information provided on this form with partner organisations to verify the information provided.

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