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Call: 020 7780 3070 (Mon – Fri 8:30am – 5pm) Email: customerservices@thch.org.uk.
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Please let us know if you have a case of damp and mould in your home – we’re here to help.
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Do you or anyone in your family need extra support or a plan for evacuation in case of a fire?
Peter House and Painter House
Latest update
Starting from 2 July 2024, Hill will begin remedial works on the communal corridor walkways, starting from landing five and working downward. Here are the key details:
Fire retardant floor protection will be installed each morning before work begins and then removed at the end of the day. Hill contractors will ensure areas are cleaned daily. Each floor will take approximately one week for stripping and coating with specified fireproofing. Following fireproofing, Hill will proceed with rendering and soffit works. Other key points to note include:
- As works will be close to resident’s homes, a dedicated site assistant will oversee operations for health and safety.
- Materials will be disposed of in a dedicated skip.
- Scaffold will be used for corridor access.
- Pedestrian barriers and signage will guide residents and visitors.
- Residents are asked to keep walkways clear of personal items to avoid project delays.
For questions or assistance, contact Adrian Cocosila:
- Email: adriancocosila@hill.co.uk
- Phone: 07850 504639
- Contact hours: Monday to Friday, 8am to 5pm
Please click here for the daily work schedule for balcony areas.
Homes England Application
To help with the costs of the works, we have registered for the Cladding Safety Fund from Homes England. We’re required to inform you of this application in line with Homes England. We have posted letters to residents about this application, but there is no action that residents need to take regarding this.
A fire risk appraisal of external walls (FRAEW) was carried out in January 2023 and will be submitted to Homes England as part of the application.
We will await a response from the Homes England to confirm acceptance onto the Cladding Safety Scheme. You can find more information about the scheme here.
EWS1
An EWS1 form rates the external wall system of a building based on risk and combustibility. Find yours below.
Fire Risk Assessment
FRAs ensure our buildings are safe & identify any works that may be required. Find yours below.
The fire action advice for Peter & Painter is to evacuate
For further information on this, visit our fire safety page.
Project phases
To give you an idea on timescales and what to expect with building safety work, we have created this project phase template. This provides a general overview of what to expect when your building is undergoing building safety works.
Peter & Painter House is in phase 3.
Phase 1
Action
Assessment & findings
Timeline (approximately)
Six months
Communication
- Dedicated web page to store information and updates
- A reminder to let you know when we are doing your survey
- A letter shared with you with the findings
- You’ll have access to any certificates or reports
- You can ask us questions at any time
Risk mitigation
- Annual Fire Risk Assessment available to residents on our website, with actions followed up in timely manner
- Monthly health & safety inspections
- Where required, installation of heat sensor alarm
Phase 2
Action
Programme confirmation
Timeline (approximately)
Three months
Communication
- Dedicated web page to store information and updates
- Confirmation letters issued to lenders as required
- Expected successful remediation outcome, based on current government guidelines (B1)
- Depending on impact, you may be offered a resident meeting
Risk mitigation
- Annual Fire Risk Assessment available to residents on our website, with actions followed up in timely manner
- Monthly health & safety inspections
- Where required, installation of heat sensor alarm
Phase 3
Action
Remedial works begin on site
Timeline
3-14 months
Communication
- Dedicated web page to store information and updates
- Depending on scale of work, we will share monthly or quarterly email updates with you
- Single point of contact to raise issues (your Neighbourhood Officer)
Risk mitigation
Security measures taken place while on site e.g., CCTV on scaffolding/ secure hoarding
Phase 4
Action
Certification received
Communication
- Summary of project provided on dedicated web page
- EWS1 B1 certificate issued and stored on our website
Risk mitigation
New FRA / EWS1 issued
Project: what we've done
May 2024 update
- Following the installation of the security alarm on the first scaffolding lift, Hill have now also installed CCTV as an additional safety measure. The alarm is triggered by movement on the scaffold. When triggered, the three site managers will be contacted and they will check the CCTV for any intruders and act accordingly. If no movement is detected after one minute the alarm will stop sounding. We ask first floor residents to be mindful of this, especially around balcony areas.
- On 20 May 2024, Hill began removing the communal walkway lights to facilitate the stripping of the existing soffit boards. Additionally, Hill need to remove and isolate the lights installed on the rendered wall next to each front entrance door to proceed with stripping off the existing rendering. Access to each flat is necessary to isolate the external light from the light switch. Hill’s electrical contractor will knock on doors to request access. If the resident is available, Hill will seek permission to isolate the lights. For flats where access cannot be obtained, Hill will arrange a future appointment with the residents. It is essential to gain access to all flats to complete the works on schedule.
- Residents who have not yet had their internal property surveys should book an appointment with Hill. This survey is crucial in the event of any damage occurring during the works, as Hill may not accept responsibility unless the damage can be validated. Appointments can be booked by emailing adriancocosila@hill.co.uk or calling 07850 504639.
March 2024 update
Beginning April 2, 2024, scaffolding will start to be put up on the front elevation of the building. We expect this to take around five weeks. Once the initial scaffold lift is in place, it will be alarmed for security purposes.
Sections of the external panelling may need to be removed to help fix the scaffolding to the building.
Works begin update
On 15 January 2024, Hill will begin setting up site for works. Works are expected to take around 48 weeks. Once completed, we will issue the updated EWS certificate.
In the meantime, we can provide Landlord Certificates upon request. Just contact our customer service team. The Landlord Certificate will provide your lender or any prospective buyer confirmation that you will not be charged for the cost of the remediation. For more information on lenders and mortgages, take a look at the FAQs on our EWS1 page.
The presentation from the latest resident meeting is available below.
December 2023 - January 2024 update
- When works begin, Hill contractors will be working on site Monday to Friday from 8-5pm. The works may be noisy, and we do apologise if this causes any inconvenience, Hill will aim to keep noise disruption to a minimum.
- Hill do not plan to carry out works over weekends, however, if they do see a need to, they will consult with residents in advance.
- Please note that the rear of the building will be out of use throughout the project, however, we will ensure safe access to bin storage and cycle storage.
- The fire engineer has assessed the risk of the rubber floor covering as lower risk and does not recommend replacing it, but considering residents concerns, we will review this throughout November-December 2023.
- We are not expecting a full planning process as the material replacing the HPL will look the same as the replacement ‘Rockwall panel’, so therefore we won’t consult with residents on appearance.
Modular buildings 2023
We’re aware of reports concerning fire safety in modular buildings. While Peter and Painter is a modular building, we have appointed independent fire engineers to design a remediation strategy that is tailored to the modular structure of Peter and Painter house. Other safety measures in place include fire stopping around doors and in cupboards and installing heat sensor alarms. The fire brigade also carries out regular checks of Peter and Painter house.
To date, we have:
- Completed the installation of a fire alarms which will service the communal areas and the individual dwellings in Peter and Painter House. This went live in March and the Waking Watch was removed on 2 March 2022.
- We have completed an EWS-1 survey which is available on this page.
- Surveys and structural appraisals of the buildings have been completed
- We continue with ongoing discussions with the original developer, Hill, about
- The method and scale of remediation
- What contribution they will make to the remediation works
- Contributions to Waking watch costs incurred
Works to improve compartmentalisation protection in communal areas i.e. Fire Doors etc were completed in March 2022 and any additional works will be scoped as part of the wider review of the cladding
| Section 20 Consultation Process | 16 April 2021 |
| Appointment of Principal Contractor | n/a Works at Hills cost |
| Start on site | January 2022 |
| Commissioning | 2 March 2022 |
Other information
Resident meeting notes
Get in touch
We're here to help. If you have any concerns or queries, please do not hesitate to get in touch.
- Call our customer service team on 020 7780 3070
- Email us at customerservices@thch.org.uk