We believe in working together with our residents to create a strong, supportive community and good quality services. There are plenty of ways you can get involved, share your ideas, and make a difference in your neighbourhood. We want you to help shape THCH.
By participating, you’ll help shape the decisions that affect your home and community. Whether it’s improving services, contributing to local projects, or connecting with neighbours, your input makes a real impact.
You can also:
We’re always looking for better ways to listen to our residents. That's why we have the Resident Voice Panel (RVP). This panel gives residents a real say in how we work—offering feedback on our performance, reviewing policies, and helping shape priorities to ensure we’re fair and making a positive impact.
The RVP, made up of five residents chosen through a careful selection process, acts as a vital link between you and our Board. They meet 2–4 times a year to share insights and make recommendations that reflect the views of our residents.
You don't need to be part of the Resident Voice Panel to be an active member of your neighbourhood and community. Here are some other ways you can get involved:
Some of our blocks have resident groups that engage with us regularly (e.g. Charles Dickens House, the Leopold Buildings). See if your block has a group or speak to fellow residents about setting one up. We always want to hear your collective feedback about how we can improve.
We have started doing regular inspections of our estates, inviting residents to join us and recommend changes and work that needs doing. Look out for communications about this.
Get involved in events and initiatives in Tower Hamlets. There are plenty at our community centres, and across the borough.
Whether through surveys, requests for feedback, or engagement events we host, keep an eye out for these opportunities to provide feedback.