At THCH, we’re more than just a local landlord—we’re a part of the community. Our mission? To create places people are proud to call home. And we can’t do it without passionate people who believe in the power of community.
If you’re looking for more than just a 9-to-5 at some faceless corporation, you’ve found your place. We’ll give you a workplace you can love, so you can help inspire residents to feel the same about their homes.
Three years ago, we kicked off a bold transformation. With a new leadership team, we took a hard look at where we were and mapped out a better way forward. Sure, it’s been tough at times—regulatory downgrades and low satisfaction scores are no walk in the park—but meaningful change takes time.
We’ve faced challenges head-on, learning from mistakes, and rebuilding with intention. It’s about more than fixing what’s broken—it’s about creating something stronger, together. Today, our office feels different. Teams collaborate better, accountability is the norm, and everyone genuinely cares about the work we do.
Forget hierarchies—we’re focused on fairness, consistency, and doing what’s right. The result? A workplace where transformation is more than a goal—it’s our way of life.
You’ve heard it before—culture eats strategy for breakfast. Here, culture isn’t just a buzzword; it’s what drives us.
We’re all about pride, fairness, curiosity, and being helpful. These values shape everything we do—from recruitment to progression, how we talk to how we set goals. At THCH, we treat you like the grown-up you are. You’re empowered to make decisions, take ownership, and always do the right thing.
We care because what we do matters. We put people first, celebrate our authentic selves and respect the unique value that each of us brings to the table. Every day is a chance to recognise great work, elevate each other, and remind ourselves why what we do makes a difference.
Our residents come first, because without them, we wouldn’t exist. We spend our money, time, and resources wisely to create a better future and more opportunities for all. We’re connected and empowered. And as one team, we give more than we take.
It’s simple really; we practice what we preach. We trust each other’s talents and create a space where transparency and respect drive success. With the right tools and processes, we achieve the highest standards - fairness is how we work, every day.
Non-negotiable behaviors are the must-haves that define how we work, connect, and represent THCH. They keep us aligned, focused, and true to our values—no matter your role.
These aren’t just rules; they’re the backbone of our culture and the framework for delivering on our promises. If it doesn’t align with these principles, it doesn’t belong here. Simple.
Speaking with residents is our most important job. Every conversation counts.
Consistency matters. How we do anything is how we do everything.
1% better every day. Small improvements lead to great changes.
We value your time, effort, and dedication. That's why we reward our people with a work/life balance and supportive environment. When working with us you'll receive the following benefits:
Our full-time hours are 37.5 hours per week. We understand work is what you do, not where you do it. Most of our people split their time between their home and our offices (a few minutes from Algate East, 15 minutes from Liverpool Street). We also have dedicated field-based people who are out and about in our communities. Your role will depend on resident and business needs.
We offer a generous annual wellbeing package to help you feel good. Whether that's towards a home gym, yoga retreat or support with paying a energy /household bill. Plus weekly fruit deliveries and in-office massages are additional benefits that our people enjoy. Happy employees make happy residents!
As part of our Employee Assistance Programme, we offer a free confiential counselling helpline. You'll be connected with the right support needed for you. We also have in-house Mental Health First Aiders who can support you.
We offer 28 days holiday, which increases to 33 days after five years of working with us. You'll also get the bank holidays, three days off at Christmas and one extra concessionary day to use at a time that suits you.
You'll thank your future self for joining THCH - as part of your SHPS pension scheme, we'll match contributions up to 14%
We offer a interest free season ticket loan for your train travel, or we can arrange a parking spot (at cost)
We're proud of our diverse community and want to create an organisation that reflects that. Our culture celebrates equality, diversity and inclusion - it's part of who we are and we champion it at all levels. Our staff are educated, empowered and confident to be in inclusive. We want to celebrate you.
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We publish the latest job vacancies on our website and our company page on LinkedIn. If you'd like to work for us, keep a look out for the next vacancies and save these helpful links:
Search Current vacancies
Join us on LinkedIn
Contact us at: jobs@thch.org.uk