Welcome to our dedicated page for leaseholders. Here, you’ll find information about being a leaseholder, your responsibilities, and more.
Whether you’re looking for guidance on service charges, building insurance, or making changes to your property, this page is designed to support and inform you.
If there's some useful information we've missed — let us know by contacting us.
As a leaseholder, we understand you may have important questions about your home. Below, you’ll find information about service charges, your responsibilities, and topics like subletting, Right to Manage, and more.
Your service charge covers the cost of providing communal and shared services in your building and, in some cases, the surrounding area. We reinvest all service charges into managing and maintaining your building.
We also provide you with a statement about your 'actuals' each year. This is because we estimate your service charge at the start of the financial year, but sometimes the actual cost of the services we provide doesn't match this.
For more information about service charges and actuals, click the buttons below.
If you live in a flat, you’re usually responsible for repairs and maintenance inside your home. If you live in a house, you’re typically responsible for both the inside of your home and the outside areas.
We’re generally responsible for looking after communal areas of your building, including repairs and maintenance for:
When we carry out repairs or maintenance in communal areas, you’ll be charged a proportion of the cost, as outlined in your lease.
For more specific information about issues related to leaseholders, click the drop downs below.
The Right to Manage (RTM) gives some leaseholders the ability to take control of managing their building—without needing approval from THCH.
If you and other leaseholders choose to exercise this right, you'll be able to take over certain responsibilities, like:
We recommend contacting the Leasehold Advisory Service to see if you qualify.
As it details above, as a leaseholder you are responsible for fire safety equipment.
This means you must install and maintain smoke alarms in your home. You must:
If you sublet, you remain responsible for installing and maintain the smoke alarms that are interconnected, mains powered, and equipped with a non-removable battery backup.
If you're a leaseholder, we must consult with you if we plan to carry out major works in which you have to pay more than £250. The consultation process has two and sometimes three stages:
As part of the consultation process, we've created an email address, section20@thch.org.uk , that you can contact us on to submit your observations and any queries.