As a social housing provider, we are regulated by multiple governing bodies, including the Social Housing Regulator and the Housing Ombudsman. We work closely with them to ensure we operate effectively and in compliance with regulations.
As a subsidiary of the Hyde Group we oversee certain areas of our governance independently, but also share some areas with Hyde. On this page, you will find links to key reports from both Hyde and THCH.
As a registered provider of social housing, we are regulated by the Regulator for Social Housing. This means we follow their rules and guidance to ensure we provide safe, secure, and well-managed homes.
To meet these standards, we share information with the regulator, including financial and performance data, so they can be confident we are doing things the right way.
To find out more about the Regulator for Social Housing, click the button below.
The Housing Ombudsman Service is an independent organisation set up to make sure housing providers treat residents fairly. They review complaints and help resolve disputes between residents and housing providers.
We are registered with the Housing Ombudsman and follow their complaints process. You can also check their website to see how we’ve performed in handling complaints.
To find out more about the Housing Ombudsman, click the button below.
As a subsidiary of the Hyde Group, we are also governed by them at group-level. You can find a library of previous THCH reports below, and links to Hyde's website pages about reports, financial statements and more on governance.
We will still produce Financial Statements for this year as integration continues.
The Hyde Group - Reports and financial statements The Hyde Group - Annual Review
The Hyde Group - Our regulatory gradings
| Name | Files |
|---|---|
| Annual Reports (THCH) | 4 |
| Financial Statements (THCH) | 5 |
As a registered social housing provider, we are committed to making the best use of our resources to provide quality homes and services. We follow the Regulator for Social Housing's Value for Money Standard, ensuring that every pound we spend helps us meet our goals effectively.